Townsville-Mackay Medicare Local welcomes feedback and fully recognises the principle of the right to communicate a complaint, concern or enquiry and for these matters to be treated with courtesty and respect.

All complaints, concerns or enquiries received will be dealt with in a consistent manner, enabling speedy and effective solutions.

In the case of a complaint you will be contacted within seven working days from the date your complaint is received.




Phone: (07) 4421 7700
Fax (Townsville): (07) 4421 7799
Post: PO Box 7780 GARBUTT BC Q 4814
Address: Level 4, Clinical Practice Building
1 James Cook Drive, James Cook University Q 4811



Phone: (07) 4842 6700
Fax (Mackay):  (07) 4842 6799
Post: PO Box 90 Sydney Street Mackay Q, 4740
Address: Level 2, Suncorp Building,
123 Victoria Street, MACKAY Q 4740



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